JT Ripton

JT Ripton is a business consultant and freelance business and marketing writer out of Tempe, AZ. You can follow him on Twitter @JTRipton.
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Recent Posts

By JT Ripton  | Feb 6, 2019

Metrics | Customer Experience

Customer Experience in 2020 and Beyond 😃 [5 Important KPIs]

The word is out! Better customer experiences lead to better satisfaction and increased customer value. Looking to create a better online experience...

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